Overview
We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, contributing to overall customer satisfaction
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Duties
- Handle incoming customer inquiries via phone, email, and chat
- Provide information about products and services
- Assist customers with order placement, modifications, and cancellations
- Resolve customer complaints in a professional manner
- Perform data entry tasks accurately and efficiently
- Conduct outbound calling campaigns to follow up with customers

Skills
- Strong customer support and client services skills
- Proficiency in sales techniques
- Excellent data entry abilities
- Outstanding customer service orientation
- Familiarity with computerized systems for managing customer interactions
- Bilingual proficiency is a plus
- Experience in outbound calling is advantageous
- Ability to handle cash transactions with precision
- Proficient phone etiquette

Job Type: Part-time

Pay: $18.78 - $21.88 per hour

Benefits:
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Shift:
• Day shift
• Evening shift
• Rotating shift

People with a criminal record are encouraged to apply

Work Location: Remote

Apply Now!