Aetna is a well-known health insurance company that has been providing health care benefits to millions of people for many years. We are committed to helping people live healthier lives by providing them with the resources and support they need to make informed decisions about their health and well-being.

Job Title: Remote Customer Service Representative

Job Description:

We are currently seeking a Remote Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our members over the phone and through various digital channels. You will assist members with inquiries about their benefits, claims, and other related issues. This position offers the flexibility to work remotely from the comfort of your own home.

Responsibilities:
• Respond to member inquiries in a timely manner
• Provide accurate information about benefits and claims
• Assist members with resolving issues and concerns
•... Document all interactions in our customer service database
• Adhere to all compliance and quality standards

Qualifications:
• Previous customer service experience
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving skills
• High school diploma or equivalent

Key Competencies:
• Attention to detail
• Empathy and compassion
• Adaptability and flexibility
• Strong work ethic

Benefits:

Working as a Remote Customer Service Representative for Aetna comes with many benefits, including a competitive salary, health insurance, retirement savings plan, paid time off, and career development opportunities. In addition, you will have the flexibility to work from home and maintain a healthy work-life balance.

How to Apply:

If you are interested in joining our team as a Remote Customer Service Representative, please apply on our careers page. We look forward to hearing from you

Apply Now!