UPS is seeking a dedicated and customer-focused Live Chat Support Assistant to join our remote team. As a Live Chat Support Assistant, you will be responsible for providing exceptional customer service via live chat, addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Additional Information...

Location: Remote (Work from Home)

Employment Type: Full-time

Schedule: Various shifts available, including weekends and holidays

Department: Customer Support

Required Qualifications:

High school diploma or equivalent

Excellent written communication skills

Strong problem-solving abilities

Ability to multitask and manage time effectively

Proficiency with computers and typing

Reliable internet connection and a quiet workspace

Previous customer service experience

Preferred Qualifications:

Associate's or Bachelor's degree

Experience in a remote or virtual support role

Familiarity with UPS services and products

Bilingual or multilingual abilities

Benefits Information:

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

401(k) retirement plan with company match

Opportunities for career growth and development

Employee assistance program

Discounts on UPS shipping services

Apply Now to become a part of the UPS family and help us deliver a world-class customer experience

Apply Now!