Job Summary:

The Veteran Online Chat Support role involves providing exceptional customer service through live chat. As a veteran, you will bring your unique skills and experience to assist customers with their inquiries, resolve issues, and ensure a positive customer experience...

Key Responsibilities:

- Respond to customer inquiries and provide support via live chat.

- Troubleshoot and resolve customer issues in a timely and efficient manner.

- Maintain a high level of professionalism and empathy when interacting with customers.

- Document and track customer interactions and resolutions.

- Collaborate with other support team members to provide comprehensive solutions.

- Continuously update knowledge about company products and services.

- Assist in identifying and reporting common customer issues to improve overall service quality.

Qualifications:

- Military veteran status is Bonus.

- Strong communication and interpersonal skills.

- Experience in customer service or a related field is preferred.

- Ability to work independently and as part of a team.

- Proficiency in using online chat platforms and other digital communication tools.

- Strong problem-solving skills and attention to detail.

- Ability to manage multiple tasks and prioritize effectively.

- Flexible availability to work various shifts, including evenings and weekends if needed.

Benefits:

- Competitive salary and performance-based incentives.

- Flexible remote working environment.

- Opportunities for career growth and professional development.

- Comprehensive benefits package, including health, dental, and vision insurance.

- Supportive and inclusive company culture.

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About Web Soft Dynamite IT Solution: Web Soft Dynamite IT Solution is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at https://websoftitsolution.com/index.html.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools

Apply Now!