Are you looking for a flexible work-from-home opportunity that allows you to showcase your data entry skills? We are currently seeking a diligent and detail-oriented Data Entry Clerk to join our team. As a Data Entry Clerk, you will play a crucial role in maintaining accurate records and inputting data efficiently.

Essential Functions & Responsibilities...

• Respond promptly and professionally to customer inquiries via phone, email, or chat

• Assist customers with account inquiries, payment processing, and dispute resolution

• Navigate through systems to accurately document customer interactions and updates

• Collaborate with internal teams to escalate complex issues and ensure timely resolution

• Uphold company policies and procedures while delivering high-quality service to customers

• Continuously strive to meet and exceed performance metrics and service level agreements

Knowledge & Skills

• Previous experience in customer service, collections, or related fields preferred

• Strong communication skills, both verbal and written

• Ability to multitask and prioritize tasks in a fast-paced environment

• Proficiency in computer navigation and data entry

• Excellent problem-solving abilities with a customer-centric mindset

• Adaptability to changing processes and procedures

Education / Experience

• High school diploma or equivalent required

• Prior experience in healthcare or insurance industry is a plus

• Minimum of [X] years of relevant experience preferred

Join our team and embark on a rewarding career journey with ample opportunities for growth and development. Apply today and discover the possibilities with Corner Stone Staffing

Apply Now!